Rates & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

METERS

MEMBERSHIP FEE                                               $100.00
INSTALLATION AND TAP FEE                      $1,150.00
CAPITAL IMPROVEMENT                           $2,750.00                                                                                                                                TOTAL COST                                                         $4,000.00

Other Charges and Procedures:

Billing Date: 25th of each month

Due Date: on or before 10th of each month

Past Due Charge: $15.00 (after 10th of month)

Disconnection for nonpayment: $50.00  

**Failure to receive bill does not exempt you from monthly payment or disconnect**

The Past Due amount is due before 8:00 a.m. on or before the last Tuesday of the month.  If payment in full has not been received in the office by 8:00 a.m. on cutoff morning, your account will be placed on the cutoff list and assessed a $50.00 lock-up processing fee.  The total amount of the delinquent bill plus the lock-up processing fee must be paid in the office by 4:00 p.m. before the meter will be guaranteed to be unlocked that day.

We do not unlock meters after 5:00 p.m.

SERVICE MAY ALSO BE DISCONNECTED DUE TO INCOMPLETE DOCUMENTS 

 

Membership Transfer Fee: $50.00

Returned Payment Fee (NSF): $35.00

Service Trip Fee: $25.00

Customer Service Inspection (CSI) Fee: $10.00 

Customer History Report Fee: $10.00

Regulator: $120.00 (subject to change upon price increases)

Meter Lid Replacement: $25.00

Meter Box Replacement: $50.00

Theft of Utility:

Cutting Lock: $100.00 Additional from Processing Fee                                                                                                                              (Existing Member that has been Locked) Member required to sign letter stating if this happens again service will be Terminated. 

Water Theft: $150.00 (Cutting Lock or Tapping in Oak Hills WSC lines before becoming a member)

Truck Loads                                                                                                                                                                                                                                        Set-Up Fee - $50.00                                                                                                                                                                                                  Rate - $7.00 per thousand

Temporary Meters                                                                                                                                                                                                                               Set-Up Fee - $500.00                                                                                                                                                                                                Rate - $7.00 per thousand

Standard Residential Service Rates

Monthly Minimum:
Water Included w/ Minimum Bill:
$24.00
1000/gallons
Tier (gal.): $/1,000 gal.:
1,001-8,000 $1.80
8,001-10,000 $2.00
10,001-15,000 $2.50
15,001-20,000 $3.50
20,001-40,000 $5.00
40,001-over $7.00

Our community's water meters are read each mid month. Please contact our office for any additional information.

Average Billing Examples

2,000 $25.80
5,000 $31.20
10,000 $40.60
50,000 $240.60
80,000 $450.60
200,000 $1,290.60

The average water bill during the off-peak months is: 8,635 gal./$37.87
The average water bill during peak or summer months is:  12,432 gal./$46.68